Guarantees & Policies
100% Satisfaction Guarantee
We are so confident that you will be completely satisfied with your purchase that we are offering a 100% Customer Satisfaction Guarantee. If you are not completely satisfied with your purchase within the first 30days, you can complete a return request for an exchange or refund. See return policy below.
Lowest Price Guarantee
We are so confident that we offer the lowest price around that if you find a better price on a comparable product, we will beat anyone's prices by 5% for 90 days. Just present the advertisement to us for proof of pricing.
Andre Speargun Warranty
Limited lifetime warranty on Andre Spearguns that covers the speargun stock, mechanism, line guide, line release and line anchor. Our mechanisms are made from 316 stainless steel with a wall thickness of 5mm and laser cut for ultimate precision firing.
100% Satisfaction Guarantee continued
Products must be in new and unopened condition. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items kept for longer than 30 days after receiving the items are non-refundable. * No Returns or Exchanges on International Orders
All returns and exchanges require an original register receipt. All returned items must be in original, new condition, with the original box, packaging, manuals and accessories. Except as noted below you may return or exchange any conforming items within 30 days of its original purchase date.
Restocking Fee: A restocking fee of 15% will be charged on all returns. This restocking fee will be waived if the item is defective and exchanged within the specified time period for that item. Opened defective items returned for a refund will be subject to a restocking fee at management’s sole discretion. Items not in like new condition, missing the original box, packaging, manuals, or accessories may not be accepted for return.
Cancelation Fee: A cancelation fee of 3% will be charged on all canceled orders.